The state Department of Social and Health Services Mobile Community Services Office continues its work across Washington by bringing resources directly to residents.

The service, which has been operating for over a decade, helps those in rural or underserved areas access the support they need without needing to visit a physical DSHS office.

“The mobile office was created to reach people in rural areas or communities without easy access to a brick-and-mortar office. It’s about meeting folks where they are and making it as convenient as possible for them to get the help they need,” said Norah West, assistant director for DSHS’s Office of Communications and Government Affairs.

West said the mobile offices offer about the same services as a physical DSHS office, including help with EBT cards, food and cash assistance applications, ID vouchers for the Department of Licensing, and connections to the Social Security disability process.

“We can also assist with child care subsidies and disaster relief, such as replacing food benefits lost during power outages,” West added.

The fleet of mobile offices has expanded in recent years, with two large 40-foot trucks and six smaller 30-foot units now in operation. The mobile offices can be deployed in response to natural disasters or to temporarily replace an office facing repairs.

“The feedback from residents has been incredibly positive. Many people appreciate the convenience of having the mobile unit come to them,” West said.

The mobile units are staffed with public benefits specialists who can provide comprehensive support. “These specialists are not only knowledgeable but genuinely care about helping people access the services they need,” West said.

On Jan. 15 a DSHS mobile office will be in Poulsbo at Red Apple Market from 10 a.m. to 3 p.m. For details on upcoming stops, go to www.dshs.wa.gov.